The Good: Central Boiler Classic Edge
The Bad: Central Boiler Classic Edge
The Ugly: Central Boiler Classic Edge
Recently I began to get an intermittent “d.o.” indication on the control panel, which stands for firebox “door open.” I thought maybe I could live with this, but no, the switch is an input to the blower control, which is to say the outdoor wood boiler will not operate properly without an intact “door open” circuit. There is a small switch near the cam latch; I removed and checked the switch, it’s working as designed. Called Central Boiler, they instructed me to have a look behind the control panel, which is accessed by removing to screws and loosing to screws on the hinge side. Ugghhh, “Houston, we have a problem.”
Why I’m So Bothered
Let me count the ways. 1) This product is intended to be outdoors, i.e. it is commonly referred to as an “outdoor wood boiler;” 2) it provides heat, which at least implies that it is intended to operate in the winter months; and 3) it is fired by wood, which leads me to believe that most Central Boiler wood-fired products find homes in rural or at least semi-rural settings. What else finds home in rural or semi-rural settings I ask? Mice!!! And lots of them. And in the winter months mice look for cosy little homes wherever they can find them, by coming into your house, finding a warm spot under the hood of your car or truck, under the engine cover of the Wood-Mizer, under the fuel tank on the wood splitter (another recent occurrence), or in your outdoor wood boiler. That space we are looking at in the picture above is maybe 3 inches deep with the door closed, a foot high more or less, and about 8 inches wide. The ENTIRE control system comes together in that space. If there is one place on the Central Boiler Classic Edge where you can’t have a mouse infestation the space behind the control panel is it. You’d think it was rocket science. Central Boiler has been in business for over 35 years, they should have a library of protocols for preventing damage from mice.
Okay though, I get it, we’re in business, too, and it’s not perfection. Incidents such as these can actually improve customer satisfaction, IF you take care of the customer. Alas, no. It’s not covered by warranty, and I can’t even get my rep to answer the phone anymore. So indeed, I am presently an unhappy camper.
Note to Self: Settle Down and Move On
Okay self, let’s talk about what needs to be done to rectify the situation. First up, some sort of temporary fix to get the Classic Edge back up and running. The first step I took was to clean up the mess as best I could with some brushes and the shop vac. The cause of the problem became readily apparent.
Permanent Corrective Actions – Classic Edge Door Seal
Permanent Corrective Actions – Classic Edge Control System
Frankly, I don’t even like thinking about how much work this is going to be. At first glance it seems to me that the roof panel on the outdoor wood boiler will need to be removed, as will the front and the right side, as you are facing the machine.
The first two harnesses pictured, the top row if you are looking at the images in gallery form, are both required to repair the “presenting problem” of the door open indication. The other two harnesses are suspect due to the damage caused by the mice, both their urine and their gnawing on wires.
Central Boiler Classic Edge Repairs
There is a lot of work to do. Replacing the door seal, and replacing the entire set of wiring harnesses behind the control boxes and within the body of the boiler. And, since apparently Central Boiler hasn’t done it, I will need to find a way to prevent future mouse infestations, especially, but not only, behind the control box, where all of the harnesses come together and are most susceptible to damage. When I get to that I intend to document the work here on the blog. The costs savings accruing to us through use of the Central Boiler Classic Edge 750 are significant, and therefore I will continue to fight the good fight, bulletproofing this machine myself if I have to, which evidently I do.
See other posts I’ve written related to this subject: